Your privacy matters to us. Learn how we collect, use, and protect your personal information.
This is the Privacy Policy of Synchro Systems Pty Ltd. In this document, "we", "our", or "us" refer to Synchro Systems Pty Ltd.
We are a company with Registration Number: 2024/040459/07) registered in South Africa. Our registered office is at Block I, Hertford Office Park, 90 Bekker Road, Johannesburg, Gauteng.
This Privacy Policy aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you ("personal information") and information that could not. In the context of the law and this notice, "process" means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate.
Our policy complies with the Protection of Personal Information Act 2013.
The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal information.
Except as set out below, we do not share, sell, or disclose to a third party, any information collected through our website.
You accept the terms of this Privacy Policy by clicking or tapping on a button which indicates your acceptance hereof, by executing a document which references the Privacy Policy, or by using or participating in the Services.
We reserve the right, in its sole discretion, to amend and/or replace any of, or the whole of, the Privacy Policy. Such amendments shall supersede and replace any previous Privacy Policy and shall be made available on the Website. Each time you access the Website and/or use the Services, you shall be deemed to have consented, by such access and/or use, to the Privacy Policy, as amended and/or replaced by us from time to time. If you are not satisfied with the amended Privacy Policy, you should refrain from accessing the Website or by using the Services.
If there is anything in this Privacy Policy that you do not understand then please contact us as soon as possible.
We may collect, use, store and transfer different kinds of personal information about you. We have collated these into groups as follows:
Whenever you interact with the Services, we collect usage data from you. This may include the webpages you visit, what you click on, when you performed such actions etc.
Information from the device (computer, smartphone, tablet etc.) and application (browser) which you use to access the Services or compile or complete surveys which may include the IP address and operating system. Your geographical information may also be inferred based on your IP address.
Information about the source that referred you to a survey. This may be a link on a website, e-mail, or text message.
Including first name, maiden name, last name, username or similar identifier, title, date of birth, and gender.
Including billing address, email address and telephone number.
Including information about how you use our website, products, and service.
Including your preferences in receiving marketing from us and your communication preferences.
This is information related to your Synchro Grade account which you create before evaluating and grading a job, and may include your e-mail address, username and password etc.
Where payment is required for your use of the Services, certain billing information is required, such as a name, address, e-mail address and financial information and any additional or ancillary information needed in order for you to affect payment to Synchro Grade.
The personal preferences which you can change in order for you to use the Services, such as your language and location settings.
Any other data which you volunteer to Synchro Grade.
We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is information that does not identify you as an individual. Aggregated information may be derived from your personal information but is not considered personal information in law because it does not reveal your identity.
For example, we may aggregate profile information to assess interest in a product or service. However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information, and it will be used in accordance with this Privacy Policy.
Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, political opinions, trade union membership, information about your health and biometric data.
It also includes information about criminal convictions and offences.
We do not collect any special personal information about you.
We may collect special personal information about you if there is a lawful basis on which to do so.
Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that information when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
If you have given us explicit permission to do so, we may from time to time, pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at support@synchrosystems.co.za. However, if you do so, you may not be able to use our website or our services further.
We may process the information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
For example, we may process your information on this basis for the purposes of:
Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
This may include your personal information.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Last updated: October 2024
For any questions about this privacy policy, please contact us at
support@synchrosystems.co.za