Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Synchro Systems website, products, and services, including Synchro Profile, Synchro Grade, and any associated software, mobile applications, or digital platforms (collectively, "the Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

2. Definitions

• "We", "Us", "Our" refers to Synchro Systems (Pty) Ltd.
• "You", "Your" refers to the user or customer accessing our Services.
• "Services" refers to all products, platforms, and tools provided by Synchro Systems.
• "Website" refers to www.synchrosystems.co.za and any associated subdomains.

3. Eligibility

To use our Services, you must:

• Be 18 years or older, or have parental consent if under 18.
• Have the legal capacity to enter into binding agreements.
• Provide accurate and up-to-date information when creating an account.

4. Use of Services

You agree to:

• Use the Services only for lawful purposes.
• Not attempt to gain unauthorized access to our systems or data.
• Not use the Services to transmit harmful, offensive, or infringing content.
• Maintain confidentiality of your login credentials.

We reserve the right to suspend or terminate your access if you breach these Terms.

5. Account Registration

Certain Services may require you to create an account. You are responsible for:

• Maintaining the accuracy of your account information.
• Safeguarding your password and credentials.
• Notifying us immediately of any unauthorized access or use.

6. Payment and Billing

Where applicable:

• All prices are in South African Rand (ZAR) and inclusive/exclusive of VAT as specified.
• Payments must be made via approved methods listed on our Website.
• We reserve the right to change pricing and payment terms with prior notice.

Failure to pay may result in suspension or termination of your account.

7. Intellectual Property

All content, software, designs, and trademarks on our Services are owned or licensed by Synchro Systems.

You may not copy, modify, distribute, or reproduce any materials without prior written consent.

8. Data Protection & Privacy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, process, and protect your personal data in accordance with the Protection of Personal Information Act (POPIA).

9. Third-Party Links and Integrations

Our Services may include links or integrations to third-party sites (e.g., AWS, Stripe, or payment processors).

We are not responsible for the content, security, or privacy practices of these third parties.

10. Limitation of Liability

To the fullest extent permitted by law, Synchro Systems shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of data, revenue, or business opportunities.
• Interruptions or errors in the Services.

11. Indemnification

You agree to indemnify and hold harmless Synchro Systems from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or engage in prohibited activities.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Modified" date. Continued use of the Services constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@synchrosystems.co.za
Address: Block I, Hertford Office Park, 90 Bekker Road, Johannesburg, Gauteng, South Africa

Last updated: October 2024