Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Synchro Systems website, products, and services, including Synchro Profile, Synchro Grade, and any associated software, mobile applications, or digital platforms (collectively, "the Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must refrain from using the Services.

2. Definitions

• "We", "Us", "Our" refer to Synchro Systems (Pty) Ltd.
• "User", "You", "Your" refer to any person or entity using our Services.
• "Website" refers to www.synchrosystems.co.za.
• "Products" refer to Synchro Profile, Synchro Grade, and any related tools or digital platforms.

3. Eligibility

To use our Services, you must:

• Be 18 years or older, or have parental consent if under 18.
• Have the legal capacity to enter into binding agreements.
• Provide accurate and up-to-date information when creating an account.

4. Use of Services

You agree to:

• Use the Services only for lawful purposes.
• Not attempt to gain unauthorized access to our systems or data.
• Not use the Services to transmit harmful, offensive, or infringing content.
• Maintain confidentiality of your login credentials.

We reserve the right to suspend or terminate your access if you breach these Terms.

5. Account Registration

Certain Services may require you to create an account. You are responsible for:

• Maintaining the accuracy of your account information.
• Safeguarding your password and credentials.
• Notifying us immediately of any unauthorized access or use.

6. Payment and Billing

Where applicable:

• All prices are in South African Rand (ZAR) and inclusive/exclusive of VAT as specified.
• Payments must be made via approved methods listed on our Website.
• We reserve the right to change pricing and payment terms with prior notice.

Failure to pay may result in suspension or termination of your account.

7. Intellectual Property

All content, software, designs, and trademarks on our Services are owned or licensed by Synchro Systems.

You may not copy, modify, distribute, or reproduce any materials without prior written consent.

8. Data Protection & Privacy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, process, and protect your personal data in accordance with the Protection of Personal Information Act (POPIA).

9. Third-Party Links and Integrations

Our Services may include links or integrations to third-party sites (e.g., AWS, Stripe, or payment processors).

We are not responsible for the content, security, or privacy practices of these third parties.

10. Limitation of Liability

To the fullest extent permitted by law, Synchro Systems shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of data, revenue, or business opportunities.
• Service interruptions due to third-party providers (e.g., AWS downtime).

You use our Services at your own risk.

11. Warranties Disclaimer

We provide the Services "as is" and "as available."

We do not warrant that the Services will be uninterrupted, error-free, or meet your specific requirements.

12. Indemnity

You agree to indemnify and hold Synchro Systems harmless against any loss, liability, or claim arising from your misuse of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your account at any time if you:

• Breach these Terms.
• Provide false or misleading information.
• Engage in unauthorized, fraudulent, or unlawful activity.

You may also terminate your account by contacting support@synchrosystems.co.za.

14. Changes to These Terms

We may modify or update these Terms at any time. Updates will be posted on our Website with an updated "Effective Date."

Your continued use of our Services after such updates constitutes acceptance of the new Terms.

15. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of Gauteng, South Africa.

16. Contact Information

If you have questions about these Terms, please contact us at: